Comments for mou.me.uk

Comment on Fitness First are liars, thieves and commit Direct Debit fraud by result from ff gym

result from ff gym — Thu, 10 May 2012 10:22:15 +0000

After another conversation today at my local ff branch, i was told the branch manager left yesterday, and that another manger pops in once a week to check things. They then told me that someone had gone to coffee, was out sick, didnt know if the other person was in the building..?Its funny but the same excuses that i read about here came up..Coincidence i don’t think so! Eventually after some persistence i was given the number i wanted.They informed at head office that they received my email with p 45 attached last month(April 2012) and as of this month (May 2012) my membership was cancelled.I received confirmation of this, sent to two different email addresses and a letter from the gym would be sent out today also.I recorded the whole conversation as back up.;)

Comment on Fitness First are liars, thieves and commit Direct Debit fraud by FF are utter liars!!

FF are utter liars!! — Thu, 10 May 2012 08:14:44 +0000

Hi, i wish i seen this forum before signing up, I was told i could cancel my membership after 4 months before i signed on the dotted line, I informed FF in december 2011 that i lost my job ,I have been told lie after lie since then!! Come back in in feb 2012 to cancel my membership and was to call in at the end of feb, when i did i was told that i didnt give them 5 days notice so this brought me into march.I made numerous trips to the gym and phone calls but to no avail. finally in april 2012,I simply had enough. I cancelled my dd , emailed the gym a copy of my p45 and informed them that i cancelled my dd .I was told to send them a copy of my p45 and when they received it my membership would be terminated immediately.I was given the wrong email adress 5 times by the staff also!! Eventually i was given the correct address and sent the email to the branch and it was forwarded to head office.I heard nothing until the 9th of may 2012.The gym sent me a text message to contact them regarding my membership.And so the saga continues.

Comment on Fitness First are liars, thieves and commit Direct Debit fraud by Jordan Catto

Jordan Catto — Mon, 30 Apr 2012 22:24:26 +0000

They did call watchdog..
They were on about a month ago…
I’ve been having problems with them recently.. So I sent them this

Dear sir/madam

I am writing to notify you, in accordance with my verbal contract with Jamie (Head of sales), that I will be terminating my membership one calendar month from now. The last payment you will receive shall be tomorrow, on the first of May 2012.

As explained numerous times to members of your sales team prior to joining, I am joining the army, and was only intending on using the facilities for a period of approximately two months. I was assured by all I spoke to, including Jamie, that this was not a problem, and could cancel at any time, with one calendar months’ notice. This was also brought up during the registration, over the phone, with Jamie. This formed part of the verbal contract I agreed to. The terms and conditions provided over the phone, never contradicted these agreements.

I am also aware, of the fact that I never signed any form of contract, or was presented any written terms, before completion of contract.

There is no question of me continuing to comply with terms that I never agreed to, so I would like to inform you, that I will be cancelling the standing order, after the aforementioned payment, that you are due.

I hope that this can be resolved quickly, and efficiently, however, I will see this through.

Kind Regards

Jordan Catto

Comment on Fitness First are liars, thieves and commit Direct Debit fraud by I HATE fitness first

I HATE fitness first — Tue, 24 Apr 2012 11:25:56 +0000

Worst company in the world! I became a personal trainer last year and was convinced by one of their managers to work for them. Worse decision of my life, you have to pay them £130 a WEEK in rent, and when you leave (after 4 weeks was completely bankrupt!) still have to pay them another 4 weeks. The mangement are the worse people I have ever delt with! I have a passion for fitness, they dont! The equipment was all broken, and when you reported it, they did f**k all about it. Their more worried about trying to find new members then actually looking after the ones (or there staff for that matter!) they already have. Had them calling up every day after I left trying to get the extra money off me which I ended up having to pay. I can’t ever say a good word about them, just stay as far away from them as you can!! I have seen what really goes on in their offices and can confirm to everyone reading this that they are as bad as the people on this page have said!

Fitness first…more like sales first!

Comment on Fitness First are liars, thieves and commit Direct Debit fraud by Ian Rockett

Ian Rockett — Thu, 19 Apr 2012 09:20:28 +0000

They did exactly the same to my daughter, i am in the forces and posted 1 month after they sold her the contract – one word – WANKERS

Comment on Fitness First are liars, thieves and commit Direct Debit fraud by Ian Rockett

Ian Rockett — Thu, 19 Apr 2012 09:17:43 +0000

Reinstating DD seems to standard practice at FF And an illegal one(without informing you). As well as exploiting you girls by selling them inappropriate contracts.
Get the word out – leave well alone.

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Comment on Fitness First are liars, thieves and commit Direct Debit fraud by Fitness first the shitest gym

Fitness first the shitest gym — Sun, 01 Apr 2012 18:22:25 +0000

To be honest its not the fault of the receptionist, The real culprits are the managers of each branch who are full of shit and whole load of lies. Its about time that fitness first gets called to watch dog as they have a lot of explaining to do, but even then they will get away with murder…
They will never learn

Comment on Oooh an angry email! by Bill McGowan

Bill McGowan — Sat, 24 Mar 2012 09:57:27 +0000

Came accross your blog while googling Fitness First, who owe me money for advertising on my website.

Love all your stuff, especially around customer service.

I regularly target the CEO’s of companies who have failed me in service delivery and it’s laughable some of the crap you get back, as they pathetically try to justify themselves. The UK needs a major consumer revolt, targetting fat cats who think it’s ok to rip customers off as if we are half-wits. Keep up the good work. Bill